BELOW ARE FREQUENTLY ASKED QUESTIONS, YOU MAY FIND THE ANSWER FOR YOURSELF
What kind of home décor products can I expect to find in your collections?
Our collections include wall art, accent furniture, lighting, planters, vases, decorative storage, soft furnishings, and more—each chosen to suit a variety of tastes and everyday spaces.
Is it necessary to create an account to place an order on your website?
No, creating an account is optional. You may check out as a guest. However, registering makes it easier to track orders, manage purchases, and save shipping details for next time.
How can I be sure that the item I’m interested in is currently available?
All available products are shown on our website in real-time. If an item is out of stock, it will be clearly marked or removed from view until it becomes available again.
What is your policy if I need to return or exchange a product after purchase?
We accept returns within 7 days of receiving your order, provided the item is unused and in its original packaging. More details are available on our Returns page.
How long does it take to receive an order once it has been placed?
Most orders are processed within 1 to 2 business days. Delivery times vary depending on your location but generally fall within 3 to 7 business days.
Is it possible to pick up my order directly instead of having it delivered?
At this time, we do not offer local pickup. All orders are fulfilled through our delivery service and sent directly to the address provided at checkout.
Do you accommodate bulk purchases or custom orders for interior styling or projects?
We primarily focus on ready-to-ship items. For larger quantity needs or project-specific inquiries, please reach out to our support team to discuss options.
What forms of payment can I use when checking out on your site?
We accept major credit and debit cards, as well as secure online payment gateways listed during the checkout process.
How can I contact someone if I have a question or concern about my order?
You can reach us anytime through the Contact page on our website. We aim to respond to all messages within 24 business hours.